Approach
SElecting the best platform
Our health/wellness strategists researched various platforms, solutions and experiences in the health case space. Since tele-dentistry is a less commonly used in tele-medicine, we ensured the solutions we selected to be the most effective for both the doctor and patient.
Designing a customer experience
Keeping in mind the curated nature of TonicMuse retreats, we worked with the TM team to craft a simple and engaging series of event pages, sharing the beauty and allure of the retreat's location in Dikwella,Sri Lanka and highlighting one of a kind experience guests would enjoy, without giving away too much detail to maintain exclusivity.
Improving Ease of use
Recognizing the challenges of planning and hosting a destination retreat without a strong local network in Sri Lanka, MCG connected TonicMuse to our global network, resulting in several key vendors and partners taking part in the event in Sri Lanka.